Once your order has been confirmed by us and payment completed, your Goods will be despatched to you as soon as possible. We aim to process and despatch all orders within 48 hours of receipt. Customers will be contacted if there order cannot be dealt with within this time frame. If for whatever reason the Goods which you have ordered are not available, we will inform you as soon as possible.
Delivery of Goods will be to UK mainland addresses only. Delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, we will contact you to make an alternative arrangement for delivery.
We aim to despatch all orders placed before 2:00pm on the same day. This should provide you with delivery 24–48 hours later (week days only).
It is important to remember many of the items we sell will not fit through a letter-box. It is common practice in these circumstances for the delivery company to leave a card of attempted delivery. Occasionally the Royal Mail will also leave parcels behind a gate or out of sight to the side of the house. If your order has not yet arrived this is worth checking first.